GROOT FUNNEL TECHNOLOGIES PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
(A) Refund of Advance / Token Money
When you (“or customer”) makes a token / advance payment / money against a product or service or (“course”), he or she can get his full money refund within the first 30 days of payment, no questions asked.
When In case such 30 days, as mentioned above, has passed and an advance payment / token money received by GROOT FUNNEL TECHNOLOGIES PRIVATE LIMITED can only be adjusted towards any product or services offered by the company i.e. No Refund will be made after 30 days of making an advance / token payment till 90th days of making such advance / token payment.
When in case such 90 days have passed, every advance payment shall be forfeited by the company.
(B) Full Refund
After invoicing of the product / services (or Course), anyone can claim a refund within 5 Days.
After passing of 5 Days (from Invoicing), you (“or customer”) can exchange the product or services in the form of a course (or courses) with a product of same value or of higher value till 30 days of invoicing from such date.
After 30 days have passed from the date of invoicing, you (“or customer”) cannot make a claim for the said amount.